By booking an appointment or making a payment, you confirm that you have read and agree to these Terms & Conditions.

1. SERVICES

Fanni Javor, trading as Fanni Javor Therapy, is a certified RTT® (Rapid Transformational Therapy®) Practitioner and Hypnotherapist. All sessions are delivered online via Google Meet, unless an in-person arrangement has been specifically agreed and confirmed in writing.

RTT® is a complementary therapy and does not constitute medical or psychiatric treatment. It is not a substitute for professional medical advice, diagnosis, or care. No specific outcome can be guaranteed; results depend on individual commitment and readiness.

RTT® is not suitable for individuals currently experiencing psychosis, visual or auditory hallucinations, or those diagnosed with epilepsy, unstable bipolar disorder, dissociative disorders, personality disorders, schizoaffective disorder, or schizophrenia. I reserve the right to decline services where professional judgement determines this to be appropriate for your safety.

2. BOOKING & PAYMENT

• The agreed fee is due in full before your first session, unless a written payment plan has been arranged.
• Payment is accepted by bank transfer or via Stripe.
• Late or missed payments may result in sessions being suspended.
• Sessions will not be held where outstanding payments remain.

3. CANCELLATION & RESCHEDULING

• You may reschedule by providing at least 2 full business days’ written notice.
• Requests received with less notice, or non-attendance without notice, will be treated as a forfeited session and are not eligible for rescheduling or refund.
• All cancellation notices must be submitted in writing (email or WhatsApp). Verbal notice is not accepted.

4. REFUNDS

Non-refundable in all circumstances:

• Sessions already completed or missed without the required notice.
• Cancellations given fewer than 2 full business days before the first scheduled session.

Genuine emergency or serious illness: In exceptional cases, I may — at my discretion — offer to reschedule or issue a partial refund. Any request must be made in writing within 14 days of the missed appointment, with appropriate written verification (e.g. a medical certificate or GP letter).

Multi-session packages: If you choose to discontinue a package after sessions have begun, a pro-rata refund may be considered for genuinely unused sessions, calculated at the full single-session rate.

5. RECORDINGS

Your personalised audio recording is for your personal use only. It must not be listened to while driving, operating machinery, or during any activity requiring concentration. It must not be shared, copied, or reproduced. All content remains the intellectual property of Fanni Javor Therapy.

6. STANDARDS OF BEHAVIOUR

You agree not to attend sessions under the influence of alcohol or recreational drugs (other than prescribed medication), and not to engage in abusive, threatening, or disrespectful behaviour. I reserve the right to end a session and decline further appointments in such circumstances, without refund.

7. LIABILITY

To the fullest extent permitted by law, Fanni Javor and Fanni Javor Therapy shall not be liable for any direct, indirect, or consequential loss arising from the services provided. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

8. GOVERNING LAW

This agreement is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. UPDATES

These Terms & Conditions may be updated from time to time. Where changes are material, existing clients will be notified in writing.

Data queries: [email protected]